Make yourself
at home.
Good questions deserve clear answers.
Can I purchase these fragrances?+
Not yet. This is a concept edition of Olfac Labs. Your bag is saved on this device, but no payment is taken and no order is placed.
What about shipping and returns?+
Shipping, delivery estimates and return policies will be established when physical products are ready. None are promised or charged in this edition.
Can I try a sample?+
Explore the proposed 2 ml samples and seven-world discovery set. These are concept offerings; samples are not currently being shipped.
Is my scent identity a diagnosis?+
No. It is a creative description of your stated sensory preferences, based on seven questions and a weighted comparison with the concept collection. It is not a psychological or medical assessment.
Where are the reviews and perfumer stories?+
They will be added when authentic information is available. We do not manufacture reviews, people, origins or credentials.
Can I use my journal on another device?+
This first edition saves preferences in your current browser, without an account. It does not synchronise across devices.
Is this a live AI assistant?+
The current Scent Concierge is a curated search guide. It explains its matches using your words and the concept product information. Conversational AI is not connected.
A note to the house.
A question, a thought or a request about your data. This form saves your enquiry for review; it does not promise an immediate reply.